Suppliers

Suppliers are a fundamental element in Falabella’s sustainability and permanency. The Company’s strategy is based on mutual collaboration where suppliers and the company grow hand in hand. It is therefore indispensable for communication to be good and for the relationship of trust with suppliers to be close. Falabella has mechanisms in place to measure their satisfaction and is particularly concerned with making timely payment (especially to small and mid-sized businesses).

Lastly, the Group wants to make supplier relations long term, so it endeavors to ensure that quality standards are met through ongoing oversight.

- Falabella had more than 16,500 active suppliers by the end of 2013. More than 6,800 of those are small and mid-sized businesses.

- Two companies in the Group have an alliance with Sedex, an international organization considered to be the largest global collaboration platform for sharing and improving practices in a chain of value.